Unpaid toll and package-delivery texts
A text says a package could not be delivered or a toll is unpaid, and links to a page to pay a small fee.
What it looks like
Your package could not be delivered because of an incomplete address. Update your payment details and pay the $1.95 redelivery fee immediately: https://example.com/redeliver
A made-up example. Real messages change the words, the names and the numbers.
The signs to look for
- A missed delivery or an unpaid toll you did not expect, for a very small amount. The small fee makes it easy to stop thinking.
- It links to a payment page. The page can look like the real one and is built to collect your card details.
- It asks you to update your payment details to finish. A real carrier or toll office does not send you a link to do this.
- It sets a short deadline so you pay before you check on the carrier or toll account yourself.
What they usually ask for next
- They often start with a warning that your account has a problem.
- They usually point you to a link that looks like a real sign-in page.
- They often ask you to type in a password or a code.
- They may ask you to "update" your card or payment details.
If you already paid, gave access or gave a code
These are the same steps the tool shows after a check, in the same words.
- Close the page. Do not enter information or download anything from it. If you did either, update your answers above so the steps match.
- Call the card issuer using the number printed on the card. Say the details were entered on a phishing page and ask about blocking and replacing the card.
- Review recent card and bank statements and report any charge you do not recognize.
- Report the text using your phone's report-junk option or your carrier's spam-reporting service, then block the number.
These steps are general guidance. They have not yet been reviewed by the organizations named, and agencies, deadlines and rules differ by country, so use your own government's official website to find the right office. We can't tell whether any step will help in your case.
This is general information, not legal, financial or investigative advice. We can't promise any money will come back.
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